As a small business owner, managing relationships with customers is vital. Building a strong rapport with clients can help increase revenue and customer retention rates. In today’s digital age, utilizing a Customer Relationship Management (CRM) platform can help streamline the process, making it more efficient and effective.
However, for small businesses with limited budgets, investing in a CRM system can be overwhelming. Fortunately, there are free CRM platforms available that can help small businesses manage customer relationships without breaking the bank. Here are the 5 best CRM platforms for small businesses in 2021.
1. HubSpot CRM
HubSpot CRM is a fully-featured system that offers businesses an entire suite of tools to manage customer relationships. The free CRM includes features such as contact management, task automation, and reporting. It also syncs with other HubSpot tools such as Marketing Hub and Sales Hub to provide a seamless experience.
2. Zoho CRM
Zoho CRM is an easy-to-use CRM platform that has been designed with small businesses in mind. It includes features such as lead and contact management, a sales pipeline, and task automation. Zoho also offers mobile apps to ensure that you can manage your customers on-the-go.
3. Insightly
Insightly is a CRM platform that is known for its simplicity. It offers features such as contact management, opportunity management, and project management. Insightly also offers integrations with other popular tools such as Google Drive and MailChimp.
4. Agile CRM
Agile CRM is a comprehensive CRM platform that offers features such as contact management, task automation, and marketing automation. It also includes a customizable sales pipeline to help businesses manage their sales process effectively.
5. Really Simple Systems
Really Simple Systems is a CRM platform built for small businesses. It offers a range of features such as contact management, task automation, and sales forecasting. It also includes integrations with popular tools such as MailChimp and Xero.
In conclusion, managing customer relationships is vital for small businesses, and utilizing a CRM platform can help streamline the process. The above mentioned 5 CRM platforms offer excellent features and functionalities for small businesses, and the best part is that they are free. So, give them a try and see which one works best for your business.
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