U Mobile is a leading telecommunications service provider in Malaysia that offers various services and features to its users. One of the most important features of U Mobile is its self-care portal which allows subscribers to manage their accounts with ease. The self-care portal is accessible via a web browser and is a convenient way to check account balances, view transaction histories, and purchase add-ons without having to visit a physical store.
Accessing the U Mobile self-care portal is easy and straightforward. Firstly, users need to visit the U Mobile website and click on the ‘Self Care’ tab located on the top right corner of the page. This will take them to the self-care portal login page where they will be required to enter their mobile number and password. If they have not registered for a password, they will need to click on the ‘Forgot Password’ link and follow the steps provided to create one.
Once logged in, users will be directed to their account dashboard which provides an overview of their account balance, data usage, and offers available to them. From the dashboard, users can access various self-care services such as:
1. Checking account balance: Users can view their account balance and details of their current plan from the dashboard.
2. View transaction history: Users can view their transaction history which includes all the activities performed on their account such as data usage, voice calls made, and messages sent.
3. Purchase add-ons: Users can purchase additional data, voice, and messaging add-ons directly from the self-care portal.
4. Manage account: Users can update their personal information, change their plan, and even cancel their subscription from the self-care portal.
In addition to the above self-care services, U Mobile also offers a mobile app that provides similar features and functionalities. The app is available for both Android and iOS devices and can be downloaded from the respective app stores.
In conclusion, accessing the U Mobile self-care portal is a convenient way for users to manage their accounts without having to visit a physical store. The portal provides users with various self-care services that enable them to view their account balances, purchase add-ons, and manage their accounts. Users can also download the U Mobile app for their devices to access the same features and functionalities. With the self-care portal, managing your U Mobile account has never been easier.
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