Understanding the Possible Causes of “Information Does Not Match” Error on IRS2Go 2022
Are you having trouble checking the status of your tax refund on IRS2Go 2022? It’s frustrating to see the “Information Does Not Match” error pop up when you’re expecting an update. Don’t worry, we’re here to help you understand the possible causes of this error and how to resolve it.
Incorrect Information
The most common cause of the “Information Does Not Match” error is that the information you entered in the app doesn’t match the details on your tax return. Double-check to ensure that you’ve entered the correct:
– Social Security Number
– Filing status
– Refund amount
If any of this information is incorrect, update it and try again. You can also refer to your tax return to verify the correct details.
Processing Delays
If you’ve entered correct information and still see the error, it might be due to processing delays. The IRS needs time to process your tax return and update your refund status. This could take up to 21 days from the date of e-file. So, be patient and try again after a few days, especially if you’ve filed your return later in the tax season.
Fraudulent Activity
Another possible cause of the error is fraudulent activity on your tax return or identity theft. If someone has filed a fraudulent return using your social security number, the app won’t recognize your information and show the error.
Contact the IRS immediately if you suspect any fraudulent activity and take necessary steps to protect your identity, such as filing an identity theft report with the Federal Trade Commission.
Conclusion
In conclusion, the “Information Does Not Match” error on IRS2Go 2022 can be caused due to incorrect information, processing delays, or fraudulent activity. Double-check your information, be patient, and take necessary steps to protect your identity if you suspect any fraudulent activity.
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