What to Do When You Did Not Receive Mail through Informed Delivery
Informed Delivery by USPS is a popular free service that scans the outside of mail and provides its users with an email notification containing a grayscale image of each piece of mail. This service helps users to track their mail and can act as a great preventive measure against mail theft. However, there may be times when you do not receive mail through Informed Delivery. In this article, we explore what you should do when that happens.
1. Wait for a Few Days
Sometimes, mail may get delayed, and the Informed Delivery notification may not be timely. In such cases, it’s best to wait for a few days as the mail may still be on its way. If after a few days, you still do not receive the mail, it’s time to take action.
2. Check Your Mailbox
One of the reasons why you may not receive the mail through Informed Delivery is if someone else has picked it up from the mailbox before you. It’s possible that the mail carrier delivered the mail, and it was picked up by mistake by another person. So, it’s essential to check your mailbox and ensure that the delivered mail is still in it.
3. Contact the USPS
If the mail is still not in your mailbox, it’s time to contact the USPS. You can contact them through their website, or you can call the USPS customer service number. They will need your Informed Delivery email notification that lists the missing mail and will determine if it is accidentally being held at the post office or if there are any other issues.
4. File a Complaint
If you have checked your mailbox and contacted USPS, but still do not receive your mail, you can file a complaint. The USPS provides a complaint form on their website that you can use to file a complaint. This complaint form helps the USPS to investigate the matter and take appropriate action.
5. Be Proactive in the Future
While a missing mail incident can be frustrating and inconvenient, certain steps can be taken to prevent such situations from happening again. Some of the things you can do include ensuring that your mailbox is locked, collecting the mail frequently to avoid mail being stolen, among others.
In conclusion, missing mail through Informed Delivery is a rare occurrence, and if it does happen, there are steps you can take to ensure that the situation is resolved quickly. Being proactive and taking preventative measures can also help to avoid such incidents in the future.
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