Why Kodi is Unable to Retrieve Directory Information and How to Fix It
Kodi is one of the most popular media player software applications that allow users to stream online content right from their device. However, users often run into errors when trying to access their favorite TV shows or movies due to Kodi being unable to retrieve directory information. If you’re facing a similar issue, this article will help you understand why this happens and provide several ways to fix it.
What Causes Kodi to be Unable to Retrieve Directory Information?
The most common reason why Kodi fails to retrieve directory information is due to the unavailability of metadata or links to the content. This may happen due to changes in the hosting service or server issues leading to broken links. Another possible reason is if the add-ons or repositories that Kodi relies on to access the content have not been updated, leading to a discrepancy in the version of Kodi and the repository add-ons.
How to Fix Kodi Unable to Retrieve Directory Information Issue
1. Check Internet Connection – Make sure your network connection is working fine, and there are no issues with your modem or router. Try resetting your internet connection or restarting your device to see if the issue resolves.
2. Clear Cache and Cookies – Clearing cache and cookies from Kodi may help to remove any corrupt data that might be hindering Kodi from retrieving directory information. You can do so by going to ‘Settings’ > ‘File Manager’ > ‘Profile Directory’ > ‘Database’ > ‘Delete all Files.’
3. Update Add-ons and Repositories – It’s essential to keep all your Kodi add-ons and repositories up-to-date. Go to ‘Settings’ > ‘Add-ons’ > ‘My Add-ons’ > ‘All’ and then select the add-on that needs to be updated and click on ‘Update.’
4. Disable Firewall and Security Software – Sometimes, security software or firewall settings can cause Kodi to fail to retrieve directory information. If this is the case, disabling or reconfiguring the firewall settings or security software can resolve the issue.
5. Change Settings – You can also try changing Kodi’s settings to fix the ‘Unable to Retrieve Directory Information’ issue. To do so, go to ‘Settings’ > ‘Media Settings’ > ‘Videos’ and then change the settings to ‘Expert’ or ‘Advanced.’
Conclusion
If you’re experiencing Kodi’s ‘Unable to Retrieve Directory Information’ issue, there are various measures you can take to resolve it. These include checking your internet connection, clearing cache, updating add-ons and repositories, disabling security software, and changing settings. By following these steps, you should be able to resolve the issue and enjoy uninterrupted streaming of your favorite content on Kodi.
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